Welcome back to the Wise Business Forms blog, exploring the present and future of the printing industry.

There's great potential for print service providers to expand the scope of their offerings today – but they have to make sure this growth doesn't cause workflow problems.

With the advent of web-to-print portals, it's normal for clients to come to service providers with new requests beyond what the company is used to. Scaling up this way – adding more offerings in addition to capacity – might be beyond the scope of the current workflow.

It's important for print service providers' workflows to be flexible and scalable. Inflexibility in processes could be giving printers a hard time as they attempt to expand the scope of their business.

We'll be back with more print industry news and insights.